Some woman named Wendy in Minnesota is using her credit card to put digital gift cards on my account. The gift cards appear to be legit -- I now have a $160 in credit.

Is this a ? ? Have I been ?

Whatever it is, I don't think she's doing it right.

and no, there's no obvious way to report this to Microsoft. And I desperately need to, because it appears for all intents and purposes that I have defrauded Wendy.

help?

update: it appears someone (Wendy?) has redeemed one of the digital gift cards

update 2: Wendy's mailing address is now my default billing/shipping address in my microsoft account

update 3: Wendy's addresses have disappeared from my account

@DrTCombs did you record the address so you still have it? Keep notes. Did you have your own address on the account or other info that's been compromised? Watch for suspicious activity outside of this account involving any info that was breached, and don't try any transaction with your money through that channel. It doesn't sound like they're here for your money (yet?), could be your account is just a tool for some laundering/ arbitrage activity but maybe Wendy is too.

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@enobacon I screenshotted everything. Been waiting to live chat with microsoft for 45 minutes...

@DrTCombs @enobacon sounds very much like Wendy is a victim of fraud by tech support scammers. And the method they are usually to steal is MS gift cards....

Why they are going through your account on the other hand is less clear

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