FYI: There’s a circle of hell where one is forced to listen to an infinity of awkward scripted condolences from customer service reps.
Do you know the only place that makes death kind of administratively easy? The Social Security Administration (at least in my experience).
@bikepedantic i just changed my first name and I've been through 4 years of admin and customer service black holes. I can't imagine how bad it is for someone who may go through a death in the family, divorce, sex-change/deadname or anything with actual gravity to it. I was going by my middle name mind you. Not like I made up a new name or changed religions or something.
@bikepedantic Ugh, heartbreaking.
@bikepedantic unsurprising to me: one of the few places where being responsive to changes in such status is important to saving _them_ money.
Also, there's an Elaine-Benes style calculation that you must do, to decide if something is cert-worthy. You'll never have enough official death certificates, and seemingly everyone 'needs' one. Do I REALLY need MY name on the T-mobile family account right now?