TL;DR: someone managed to add a stolen credit card and shipping information to my #microsoft account, ordered $160 worth of digital xbox gift cards, and redeemed those cards this morning.
There are no suspicious logins on my account, and I have verification and 2FA turned on.
Microsoft not only does not care, they also claim that any unauthorized activity on a user's account is the user's responsibility.
So that's fun.
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I've filed a police report with my local PD, both in the hopes of covering my own ass and somehow helping the woman whose credit card appears to have been stolen.
We'll see.
Sigh. I had such high hopes for productivity this morning.